Image Systems' business area RemaSawco signs maintenance agreement (SLA) with Moelven Valåsen AB valued at over 1 MSEK
RemaSawco AB has signed a comprehensive maintenance agreement (SLA) with Moelven Valåsen AB. The agreement covers RemaSawco’s systems in all parts of the Valåsen sawmill in Karlskoga, with a total order value exceeding 1 MSEK.
Moelven Valåsen AB has signed a top-tier maintenance agreement (Extended) with RemaSawco AB. The agreement is of the SLA (Support Level Agreement) type, which RemaSawco is the first to offer on the Swedish sawmill market, and it encompasses 13 different systems operating throughout the entire sawmill.
The joint purpose and goal of this type of agreement is to achieve the highest possible operational reliability and maximize the return on investment. The agreement offers the customer numerous benefits.
The agreement initially runs for two years, with the initial order value of the fixed part amounting to over 1 MSEK.
"It is no surprise that Moelven Valåsen chooses to sign an SLA at the highest level, as they are always at the forefront. It is also a very smart decision that will bring them many benefits in the future. This is a new product on the market, and we look forward to meeting the demands now placed upon us as a supplier"
Says Emilien Saindon, CEO of RemaSawco.
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